Partner Program
It starts at the designer’s hands, not the product.
Moongchi is a partner-led, multi-vendor platform helping emerging designer brands from Korea and across Asia enter and grow in the U.S. market. The name means designers coming together — and that is how we work: building your route into the U.S. with you, not renting you a shelf.
Moongchi understands the reality of making things.
We design a structure around your creative work so that it can genuinely sell in the U.S. market — not a plan on paper, but the operations underneath it.
It does not stop at an idea.
Every element you design reaches a real customer. Logistics, operations, and marketing are supported together so your work arrives with U.S. shoppers intact and on time.
WHO WE ARE
About Moongchi
Connecting designers with U.S. customers
A consignment structure with no inventory to buy up front, so you can start selling in the U.S. without carrying the risk.
A realistic first step into the U.S. market
Moongchi simplifies the path in, lowering the cost and effort of listing so a brand can actually land in the U.S. rather than stall before launch.
Operations built to U.S. standards
Fulfillment, customer service, domestic shipping, and social content support — the day-to-day work of selling here, handled to the standard U.S. shoppers expect.
Not just a place to sell
We are a collaborator, not a storefront rental. Moongchi builds your U.S. sales structure and customer base together with you.
BRAND SUPPORT
What We Offer
Logistics
- Multiple Korean partner brands ship to a single address; Moongchi consolidates and forwards to the U.S. Once a partner sends goods into Korean or U.S. logistics, Moongchi Fulfillment takes over delivery inside the States.
- Fulfillment: once goods are received into the U.S. warehouse, Moongchi packs, ships, and processes returns for every order.
Printing & Customization
- Heat transfer, embroidery, and printing, plus sourcing garments for customization — working from blanks bought locally or sent from Korea, through to printing, embroidery, packaging, and labels.
- Label and tag application: care labels, brand labels, and price tags to U.S. retail standards.
Manufacturing
- Domestic production through our network of U.S. apparel factories — we connect you with a local manufacturing partner when you need one.
FOR OUR PARTNERS
Our Core Services
Customer Support
English-language support for U.S. customers — refunds, exchanges, and shipping inquiries. Moongchi handles every customer inquiry, return, and delivery question directly.
Logistics
Fulfillment and storage. Warehousing, shipping, and returns inside the U.S. run end to end through Moongchi.
Marketing
Social media management and content production, online and offline. We help run partner Instagram accounts and produce ad content aimed at U.S. consumers.
Exhibition Support
Participation in U.S. fashion and lifestyle exhibitions, with brand founders able to attend — major events, concerts, festivals, and design fairs.
Brand & Business Growth
Global trademark registration and referrals to U.S. entity, accounting, and legal services — the trademark, corporate, tax, and accounting network a growing brand needs.
FROM VISION TO ACTION
Our Goals
Lower the barrier to entry
Plenty of young brands give up before they ever reach the U.S., worn down by customs, customer service, and inventory. Moongchi simplifies the whole path so you can stay on design and product development.
Operations that scale in stages
Growth should not mean complexity. Moongchi expands logistics, inventory, shipping, and customer service step by step, in step with the brand.
A lasting foundation in the U.S.
Not a one-off launch. We support the long game — U.S. marketing, reporting, and the operational and tax groundwork a brand needs to stand on its own here.
OUR STRUCTURE
How It Works
Moongchi runs two consignment-based models so partner brands can enter the U.S. easily. Choose flexibly between the U.S. inventory model and the Korea direct-ship model according to your situation and your products — both built to keep early operating burden and complicated procedures to a minimum.
U.S. inventory
StandardYour products are held at a Moongchi fulfillment center in the U.S., and Moongchi takes on sales, packing, shipping, and returns.
Cost structure
- moongchi.com orders — 15% sales commission, no per-order handling fee (shipping billed separately).
- External channels such as Amazon and eBay — that channel's platform fee, plus $3 handling per order and shipping.
- Storage — $0.40 per ft² per month, with no seasonal or peak-period surcharge.
What it gives you
- Fast delivery to U.S. customers.
- Returns and the whole fulfillment operation run by Moongchi.
- Your team stays on design, production, branding, and content.
Korea inventory
Brand direct shipYou keep stock in Korea and combine your own direct shipping with Moongchi's consolidation service.
How orders move
- Single brand order — you ship from Korea straight to the U.S. customer.
- Multi brand order — brands send goods to the Korea consolidation center, Moongchi combines the shipment, forwards it to the U.S. in one batch, and it goes out to the customer from there.
What it gives you
- Sell in the U.S. without holding inventory here.
- Move to the U.S. inventory model naturally as volume grows.
- The lowest upfront cost risk of the two.
OUR PARTNERSHIP
Partner Onboarding
A partnership with Moongchi is a working structure, designed so a brand aiming at the U.S. can start selling steadily and keep growing from there.
Apply
Partner applications come through the strategic partners Moongchi works with. Send us:
- An introduction to your brand
- Photos and details of your key products
- Your preferred U.S. sales model — Korea direct ship or U.S. inventory
- A short description of how you produce and operate
- A link to your official site or sales channels
Internal review
We review each submission on design direction, product quality, and fit for the U.S. market.
- We may ask for additional materials or a short conversation along the way.
Partnership agreement
Brands that sign with Moongchi are registered as official partners. At signing we settle the basics together:
- Which U.S. sales model you will use
- Fulfillment and shipping policy
- How revenue is settled
- Marketing and promotion plans
- Anything that needs customizing for your brand
After signing, product setup, operational prep, marketing scheduling, and sales timing follow in sequence.
GET IN TOUCH
Contact us
Tell us about your brand and we will come back to you. You can also reach us directly at hello@moongchi.com.